Shipping & Delivery

Delivery terms and conditions
All prices are shown inclusive of VAT. Deliveries are mainly via PostNord. We ship your goods the same day if you place your order before 12:00 on a weekday (not including public holidays). Bambino delivers within Sweden. Shipping costs are always shown as part of the total order amount. If you don’t collect your parcel, we charge a handling fee of SEK 250. Within Sweden, delivery takes approximately 3 working days.

Delivery status
Once your order has been received, you will always receive an order confirmation from us by e-mail. If you don’t receive an order confirmation, check your spam folder as it may have got trapped by your spam filter. If you have ordered a product or colour that is out of stock, we will contact you by e-mail to find out what you would prefer us to do.

Delayed delivery
If your delivery is delayed, we will contact you. As a customer you have the right to cancel your purchase in such circumstances. You do this by e-mailing us at bambinoshop@bambino-mam.se and telling us that you want to cancel your order. We will then repay the entire amount. The money will appear in your bank account after max 14 days.

Damaged in transit
If your parcel or any product is damaged when you receive it, please report this immediately to bambinoshop@bambino-mam.se . No part of the damaged product may be used. Also save all packaging and take a picture of what it looked like when you unpacked the parcel/product. Attach the picture when reporting the damage to bambinoshop@bambino-mam.se. Use the returns slip enclosed with your parcel when returning the parcel. Or print out a new one here.If you have any more questions, please contact: bambinoshop@bambino-mam.se

Delivery method
Deliveries are mainly via PostNord. When your parcel is available to be collected, you will receive a notification slip from your local representative. If the parcel is small, it may be delivered by the postman.

You can find our complete purchasing terms and conditions here.