Ask the Nurse

Bambino’s nurse is here for you
If you have any questions or opinions on our products, we’d love to hear from you! Bambino’s nurse Evelina is available on weekdays between 8.30 a.m and 5 p.m. by phone and e-mail. Ask your question below and Evelina will answer it soon.

You can also contact us via Bambino’s Facebook pages (Facebook Sweden, Facebook Norway, Facebook Denmark). Send a message or write on our Facebook wall and we’ll answer as soon as we can. The Facebook page is updated daily with news, recipes, tips and fun competitions. Join tens of thousands of other parents and follow us on Facebook!

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Previously answered questions

  • Can I buy spare parts for your products?

    Straws for the Snack ‘n’ Sip Cup can be bought as spares here.

  • I’m not satisfied – what should I do?

    If you have opinions on anything to do with our products, a question or a complaint, we appreciate you telling us.

    Get in touch with our consumer contact and we’ll be happy to help you.
    Phone: +46 8 545 180 70 or e-mail: konsumentkontakt@bambino-mam.se

    If you want to return a product, you are welcome to use our Freepost address:

    Frisvar (write this where you would usually put the stamp)
    Bambino Mam AB
    Customer number: 200 85 025
    110 01 Stockholm

    Please fill in our returns form  – you’ll find it here  – and send it to us with your product.

  • Where can I find the product?

    You’ll find the whole Bambino range at www.bambino.se.

  • Which feeding teat should I choose?

    There are three different teats for the 250 ml and 330 ml Bambino Bottles. Choose the teat depending on what you are feeding your baby.

    Bambino Variable Flow

    This teat has a cross-shaped opening. The flow varies depending on the thickness of the liquid and how strongly your baby is sucking. It’s designed for water, formula and milk cereal drinks.

    Bambino Medium Flow

    This teat has an opening that’s a hole. Designed for milk cereal drinks.

    Bambino Fast Flow

    This teat has an opening that’s a notch. Designed for wholegrain milk cereal drinks.

  • PVC, BPA or Phthalates – do your products contain these?

    No, we don’t use PVC, BPA or the softeners Phthalates in our products or packaging.

  • How does the Bambino Squeezy Spoon work?

    The spoon is screwed straight onto the baby food pouch. When you squeeze the pouch, the purée comes out onto the spoon. The spoon fits most of the baby food pouches on the market.

  • Why are the Bambino Starter Spoon & Fork angled?

    The cutlery is ergonomically designed to make it easier for babies who want to learn how to feed themselves.

    They are made for right-handed babies. Often babies use both hands equally. The cutlery need to be used with the spoon in the right hand and the fork in the left to work properly.